We want everyone to enjoy and get the most out of our unique hub for entrepreneurs and small business owners. In order to create an open channel for chatting about everyday business problems and big challenges we ask you to follow our simple do’s and don’ts.
Say Hello! Join up and introduce yourself – the Pioneers would love to meet you.
Try the easy to use search tool before asking a specific question as it may already have been answered.
Be respectful and courteous of others. Respect the fact that everyone has different opinions and debates should be healthy and never offensive.
Be relevant to the topic on the board, blog or thread and stay on topic. If you have something to discuss that's not related to the thread you're on, create a new one.
Please post in English language, Pioneers is a UK and Ireland programme.
Provide as much information as you can in your post. It's more helpful and you could get Kudos for a really helpful post. Remember to only post your own opinions and content.
Protect the privacy of yourself and others.
Say thank you to fellow Pioneers when you've had a good experience.
Reward people with Kudos if you think their post is awesome.
Report any abuse to the Virgin Media Pioneers Community team.
Use your best judgement before following advice from other community members. There is a lot of good advice but it might not be right for your situation and some of it may even be wrong.
Use threatening or abusive language – this will not be tolerated.
Post your own, or others personally identifiable information, such as passwords or email addresses.
Post anything that could be considered defamatory or embarrassing, or damaging to an individual, company or identity's reputation.
Use the community forums to post advertisements for your business or promote special offers you might be running - our forums are intended to be a place for conversations, questions, help and support. Contact the Pioneers Community Team if you’d like to discuss partnerships or opportunities.
Promote or make claims with regard to specific financial services or products or facilitate deals in investments.
Post anything that contravenes our Terms of Service
Openly discuss the moderation process. If you have any questions regarding moderation, then please contact the Pioneers Community Team.
Respond to posts that are breaking the rules, just click the ''Report inappropriate content' link on the post and our team of moderators will get on the case.
Interfere with or disrupt the workings of the forum or blog, or try to manipulate the kudos system
Post the same message in more than one place.
Create multiple accounts
Keep in mind:
Virgin Media reserves the right to delete any content on the forum that has broken our forum guidelines or is otherwise illegal, harmful, or inaccurate. We also reserve the right to limit access to the forum by temporarily or permanently banning a member from it.
You need to be at least 16 years old to use the Virgin Media Pioneers Community and, if you're between 16 and 18, you'll need your parent or guardian's permission.